My Service Ratings
06/12/2024 - Emily acerra
Shelley is THE BEST realtor in the high desert! I have worked with her to buy raw land, look at houses for sale, and now to sell a property as well. She is the friendliest and kindest person, making the entire buying and selling experience so lovely when it can often be stressful. She has great knowledge of the area, had many options to show me that I was not able to find myself, and just had great advice on how to negotiate when putting an offer in on a house. You can really tell Shelley loves what she does, and that's why she is so great at it. She is there to answer any question you may have, or connect you with someone else who can help. Her responsiveness is always so impressive to me as well! Every aspect of buying and selling a home and land with Shelley has been wonderful, and I would highly recommend anyone I know to work with her.
My Service Ratings
06/12/2024 - Erik Pancheri
Shelley helped us buy & sell a house in Joshua Tree. Sold the house very quickly and she does a great job of communicating and working with the potential buyers to negotiate the best possible price
My Service Ratings
06/12/2024 - Ashley Schroeder
Shelley did an amazing job helping us purchase our new property! She went above and beyond to make the process easy and speedy. We would definitely work with her again! Thank you so much for all of your help in getting us into our dream property!
My Service Ratings
10/13/2023 - Not Provided
Shelley has gone above and beyond to help me. She keeps me informed and stays in touch just when I need her. When faced with difficult questions she refers to the right professional source every time and I am amazed at the depth of her connections in the community.
My Service Ratings
06/23/2023 - Not Provided
Disorganized and not competent. Started our interaction by misspelling and referring to us by the wrong name...first red flag. We gave her a list of properties we would like to see. Stated she scheduled us and never told us what properties we were going to see and didn't have any of the ones we sent on our list to show us except the first place where we met. Never told us about going driving on unpaved roads (which should be disclosed for drivers not from the area). Got to the first location and we were exceptionally direct that our Car (Mercedes AMG special edition not made for off roads) can not handle off roads and had to stick to the locations with paved roads. Told us to just drive faster to help with the bumpiness. We followed her to the next site and she led us down an off-road after stating we did not want to and now our car is fully damaged (wheels, shocks, parts missing) which will cost us thousands of dollars to fix. Does not listen, is not organized, and is not detailed. How can we expect her to do our paperwork when she misspells our names and cannot pay attention to details? What else is she being sloppy with? When we told her about the car damage her response was exceptionally condescending that people with Telsa's drive out here and maybe the area is not right for us using my name making the exchange very personal. Very unprofessional.
My Service Ratings
06/22/2023 - Not Provided
Shelly is honestly the best agent I’ve had in a long time ! She is always on top of her game. I buy and sell several properties a year and fit me to keep going back to her Says something ! I recommend her to anyone buying or selling . She is a Gem !
My Service Ratings
06/08/2022 - Not Provided
Shelley Hefner is a gem! I had another agent when I met her on a property that she was representing. Her knowledge of the area, and her ability to grasp exactly what I was looking for, inspired me to give her a call. With her guidance, I found my house months later. She is very generous with her time and enjoys creating the perfect match between homeowner and buyer. She's very connected to the local community, which made the escrow move faster. Lastly, we've stayed in contact and she's connected me with landscapers, contractors, and electricians.
My Service Ratings
06/08/2022 - Eli Koskoff
Shelley was a pleasure to work with! She was enthusiastic, incredibly kind, and put in the effort to understand exactly what I was looking for as a buyer. She kept it real with me, steered me away from the not-so-good deals and hopped on the good ones right away. I could not be happier with the home I ended up with! It is exactly what I was looking for, and there is absolutely no way I could have done it without Shelley!! I would recommend her to anyone in a heartbeat.
My Service Ratings
06/07/2022 - Marion Pernoux
Shelley is a stellar agent! We started working with her as we were looking for an investment property in Joshua Tree. She is dedicated, knowledgeable, and sharp minded, with the most invigorating disposition. Quick to respond, whether via text or phone call, making herself available to answer any inquiry, even post sale. A true pleasure to work with.
My Service Ratings
05/10/2022 - Not Provided
Shelley was an out right gift! She helped us on so many levels. Desert knowledge/Living criteria, neighborhood preference. She still helps us to this day with reliable contractors, local referrals & town insight. Would recommend her to anybody I knew that was looking for a place in all Yucca Valley! Aces & the biggest sweetheart